Privacy Notice and Consent
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Privacy Notice and Consent
SPARC BC is subject to the Personal Information Protection Act (the “Act”) and all personal information collected, used and disclosed by SPARC BC about permit applicants is subject to the Act. Please review our Privacy Policy on our website for further information about our practices and our commitment to you.
SPARC BC collects, uses and discloses personal information related to your Parking Permit application for the following purposes:
Assessing your application and your eligibility for a permit;
- Communicating with you about your permit, including for renewal and enforcement purposes;
- Confirming the validity of your permit upon inquiry from law enforcement or parking officials;
- Other purposes related to the administration of the Parking Permit Program for People with Disabilities or to comply with other legal or regulatory requirements
Information collected for these purposes may include your name, home address, telephone number, email address and other necessary contact information;
- Your name;
- Your home address, telephone number, email address and other necessary contact information;
- Information on specific mobility/health-related conditions to help us to determine your eligibility for a Parking Permit.
By signing this form, you authorize SPARC BC to contact your medical doctor to verify the nature of your disability and your eligibility for a permit, and you authorize your doctor to release this information to us.
You also acknowledge that SPARC BC may be contacted by law enforcement officials to confirm that you are a valid permit holder and to confirm the permit is not being used by someone other than you. For these purposes, you authorize SPARC BC to disclose, if requested, your age, gender, reported use of a mobility aid and the community where you live (but not your address unless required by law).
All information will be collected, used and disclosed in a manner consistent with SPARC BC’s Privacy Policy, and with the Act.
You acknowledge and agree that your signature on this form constitutes your consent for SPARC BC to collect, use and disclose your personal information for the purposes described above. You may withdraw your consent to the collection, use and disclosure of your personal information at any time, but you acknowledge that SPARC BC cannot issue or maintain a permit in your name if such consent is withdrawn.
Please direct any questions about this form for the collection, use and disclosure of your personal information to SPARC BC’s Privacy Officer by sending an email to privacy@sparc.bc.ca or by phoning (604) 718-7732.
SMS terms & conditions
By providing your mobile phone number and opting in to receive SMS messages from SPARC BC (“we,” “our,” or “us”), you agree to these SMS Terms & Conditions.
1. SMS Program Description
By opting in, you consent to receive text messages from SPARC BC regarding:
- Appointment reminders
- Customer service communications
- Account notifications
- Service updates
- Promotional offers and marketing communications (where applicable)
- Other information related to our products and services
Message content may vary based on your interactions with us.
2. Consent to Receive Messages
You may opt in to receive SMS messages by:
- Completing a website form
- Checking an SMS consent box
- Signing up through a paper form
- Providing verbal consent
- Sending a keyword to our designated phone number
Your consent to receive SMS messages is not a condition of purchasing goods or services.
3. Message Frequency
Message frequency varies based on your relationship with us and the services you request. You may receive recurring messages, including transactional and promotional communications.
4. Message and Data Rates
Standard message and data rates may apply according to your wireless carrier plan. SPARC BC is not responsible for any charges imposed by your mobile carrier.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying: STOP
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you provide new consent.
6. Help Instructions
For assistance, reply: HELP
or contact us at:
- Email: privacy@sparc.bc.ca
- Phone: (604) 718-7732
7. Supported Carriers
SMS service may not be available on all carriers or mobile devices. Delivery is subject to effective transmission by your mobile carrier.
8. Privacy
Information collected through our SMS program is subject to our Privacy Policy.
Please review our Privacy Policy above or at: https://www.sparc.bc.ca/wp-content/uploads/2020/07/Privacy-Notice-and-Consent-1.pdf
We do not sell or share mobile phone numbers with third parties for their own marketing purposes.
9. Changes to These Terms
We may update these SMS Terms & Conditions from time to time. Updated versions will be posted on our website with a revised effective date.
10. Contact Information
If you have questions regarding these SMS Terms & Conditions, please contact:
SPARC BC
4445 Norfolk Street
Burnaby, BC, V5G 0A7
privacy@sparc.bc.ca
(604) 718-7732
