Change your address online

Have you moved? You can now update your address online by following these instructions:

Click the Change Your Address button below. You will be directed to SPARC BC’s Customer Self-Service Portal.

There are 4 steps to sign in to your account:

  1. Provide your Customer ID Number (on your wallet card or receipt).
  2. Provide your Birthdate (day/month/year).
  3. Provide the last four digits of your Phone Number.
  4. Sign in and follow the instructions to change your address.

If you have a problem logging into our site, please send an email to and we will ensure that someone contacts you within 24 hours to provide you with the assistance that you need.

Thank you for your ongoing support for SPARC BC. Please do not hesitate to contact our customer support number (604) 718-7745 should you require additional information or assistance in updating your address online.