Change of address?

Change your address online


Have you moved? You can now update your address online by following these instructions:


Click the change your address link below. You will be directed to SPARC BC’s Customer Self-Service Portal.


There are 4 steps to sign in to your account:

  1. Provide your Customer ID Number (on your wallet card or receipt).
  2. Provide your Birthdate (day/month/year).
  3. Provide the last four digits of your Phone Number.
  4. Sign in and follow the instructions to change your address.
Instructions


Click here to Change Your Address


If you have a problem logging into our site, please send an email to customersupport@sparc.bc.ca and we will ensure that someone contacts you within 24 hours to provide you with the assistance that you need.


Thank you for your on-going support for SPARC BC. Please do not hesitate to contact our customer support number (604) 718-7735 should you require additional information help to update your address on-line.